13.10.2025
Dynamics 365 Contact Center Consultant
Dynamics 365 Contact Center
Our customer is looking for a Dynamics 365 Contact Center Consultant to their team!
Start
~ January 2025
Duration
to be defined
Location
Helsinki, remote
Allocation
100%
Our customer is looking for a Dynamics 365 Contact Center Consultant to their team. The consultant will join a larger ongoing program focused on renewing customer interaction processes, where the Contact Center plays a key role. We’re looking for a professional with hands-on experience in Dynamics 365 Contact Center and practical knowledge of implementation work.
Role and requirements
- Proven experience with Microsoft Contact Center solutions
- Experience with Microsoft CRM / Dynamics 365 is an advantage
- Ideally understanding of customer service operations, most ideally within the insurance sector
- Ability to work as part of a larger multi-disciplinary team
Practical details
- Start: Planned for January 2026
- Allocation: Full-time / 100%
- Language: Ideally Finnish but not strictly required
- Work location: Ideally combination of remote work and onsite presence in Helsinki, full remote work can be discussed
Interested?
Let us know about your availability and relevant experience as soon as possible through the link below. If any key technical experience isn’t visible in your CV, please mention it briefly in your message.
